McBassi Home
 
  • The importance of reciprocity

    Laurie Bassi

    Southwest Airlines and United Airlines provide a stark contrast on how companies pursue (or don’t pursue) the principle of reciprocity with their employees and customers.

  • Corporate malfeasance

    Laurie Bassi

    Laurie Bassi explores the discussion of whether a “corporate death penalty” is merited in response to the extremely harmful behavior of some companies.

  • Six Attributes of Companies Worthy of Your Business

    Laurie Bassi

    Exploration of six attributes that companies need to develop in order to thrive in the future – which are also attributes that make them good companies with which to do business.

  • Unleashing human capability

    Laurie Bassi

    Laurie Bassi explores two very different organizations that are both seeking to “unleash human capability.”

  • Good Company – Chapter 1 available

    Dan McMurrer

    Chapter 1 of our new book (entitled Good Company) is now available for download. Please let us know what you think!

  • Ranking companies’ worthiness

    Dan McMurrer

    As part of our work on The Worthiness Era, we’re developing a quantitative “Worthiness Ranking” system which we expect to apply to every firm in the Fortune 100.

  • The Worthiness Era

    Dan McMurrer

    Our new book explores the new imperative for companies to behave in a way that’s “worthy” of the loyalty of its employees and customers.