Southwest Airlines and United Airlines provide a stark contrast on how companies pursue (or don’t pursue) the principle of reciprocity with their employees and customers.
Laurie Bassi explores the discussion of whether a “corporate death penalty” is merited in response to the extremely harmful behavior of some companies.
Exploration of six attributes that companies need to develop in order to thrive in the future – which are also attributes that make them good companies with which to do business.
Laurie Bassi explores two very different organizations that are both seeking to “unleash human capability.”
Chapter 1 of our new book (entitled Good Company) is now available for download. Please let us know what you think!
As part of our work on The Worthiness Era, we’re developing a quantitative “Worthiness Ranking” system which we expect to apply to every firm in the Fortune 100.
Our new book explores the new imperative for companies to behave in a way that’s “worthy” of the loyalty of its employees and customers.