Articles & Books


Good Company: Business Success in the Worthiness EraBerrett-Koehler, 2011.

HR Analytics Handbook, Reed Business, 2010 (first paperback edition, 2012).


HR Certified: Voluntary Standardized Human Capital Reporting, Workforce, January/February 2019.

The Footprint of the PEO IndustryNAPEO White Paper Series, 2018.

PEOs: Good for Small Businesses and Their EmployersNAPEO White Paper Series, 2017.

Four Lessons Learned in How to Use Human Resource Analytics to Improve the Effectiveness of Leadership DevelopmentJournal of Leadership Studies, summer 2016.

What’s the Business Impact of Learning?CTDO Magazine, March 2016.


Human Capital Disclosure is ‘Unambiguously a Good Thing’CFO Magazine,  March 2016.

Advancing the HR Profession: Consistent Standards in Reporting Sustainable Human Capital Outcomes, People + Strategy, fall 2015.

An Economic Analysis: The PEO Industry FootprintNAPEO White Paper Series, September 2015.

Professional Employer Organizations: Keeping Turnover Low and Survival HighNAPEO White Paper Series, September 2014.


Where Does Human Capital Fit in the Sustainability Agenda? Cornerstone Journal of Sustainable Finance and Banking, May 2014.

Professional Employer Organizations: Fueling Small Business GrowthNAPEO White Paper Series, September 2013.

How to Create More Value From Employee Surveys, Talent Management, September 2012.

2012 Good Company Index: It (Still) Pays to Be Good, www.goodcompanyindex.com, September 2012.


Laboring to stay ahead: Better behavior leading to success for businesses, San Diego Union Tribune, August 2012.

“The Goods on the Good Employer,” Workforce Management, September 2011.

“Business Success in the Worthiness Era: Just What Does Worthiness Mean?” TLNT.com, September 2011.

Decision-Science: Measuring & Valuing Training Investments, Human Resources iQ, August 2011.


The Good Environmental Steward, Reuters, August 2011.

Raging Debates in HR Analytics, People & Strategy, July 2011.

Quick HC Analytics Poll Results, October 2010.

Human Capital Management Predicts Stock Prices, June 2010.


Does Engagement Really Drive Results?Talent Management, March 2010.

Leadership Development for Educators. Rowman and Littlefield, November 2009.

Employers’ Perspective on Human Capital Management and Development, Education Working Paper No. 18, Organization for Economic Cooperation and Development, Paris, January 2009.

“Toward A Human Capital Measurement Methodology,” Advances in Developing Human Resources, Volume 10, Number 6, December 2008.


Maximizing Your Return on PeopleHarvard Business Review, March 2007.

“Beyond Employee Satisfaction, ROI, and the Balanced Scorecard: Improving Business Results through Improved Human Capital Measurement,” Pfeiffer Annual, 2006.

“Developing Measurement Systems for Managing in the Knowledge Era,”Organizational Dynamics 34:2 (185-196), 2005.

“What to Do When People are Your Most Important Asset,” Handbook of Business Strategy (219-224), (Coate, ed.), 2005.


Are Skills a Cost or an Asset?Milken Review, 3rd Quarter 2004.

Creating a Learning Culture: Strategy, Technology, and Practice, Conner and Clawson, (eds.), “Using Measurement to Foster Culture and Sustainable Growth,” 2004.

How’s Your Return on People?Harvard Business Review, March 2004.

Workplace Education for Low-Wage Workers, Upjohn Institute Press, 2003.

“Profiting From Learning: Firm-Level Effects of Training Investments and Market Implications,”Singapore Management Review, 2002 (vol. 24, no. 3).


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