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McBassi People Index®

The McBassi People Index® (MPI) is an intensively-researched employee survey. It is designed to create actionable business intelligence by measuring a variety of people-related factors throughout an organization. By incorporating all key McBassi survey/analytics principles, it produces rigorous, fact-based insights about the human drivers of business results.

 

The MPI Predicts Organizational Performance

The MPI consists of an array of specific people management items, each of which is a strong predictor of key organizational outcomes (both financial and non-financial). Each item corresponds to a separate question in the employee survey.

 

A Smarter Employee Survey

The MPI taps into the wisdom of the organization’s workforce. Although it has the “look and feel” of a traditional employee survey, it is much more than that. And that is because we use McBassi analytic know-how to identify the unique factors driving an organization’s business results.

 

Beyond Employee Engagement

While the MPI takes the form of an employee survey, it actually goes far above, measuring not just engagement, but also a variety of factors typically omitted from such surveys: processes, hiring practices, informal learning, etc. Its content and structure are designed to ensure the results can be used in the analytics and reporting processes that generate the greatest value for an organization. In short, the MPI takes you way beyond what you can learn through traditional benchmarking of employee engagement.

 

The MPI Process

The survey consists of approximately 35 questions, which are entirely customizable. It is usually administered online in a manner designed to guarantee respondents’ confidentiality. MPI content is designed to measure and quantify employees’ views on an organization’s work, leadership, and learning environments (as well as “outcomes” such as employee commitment, intent to stay, and support for customer service). Each of these three environments is further broken into subcategories:

McBassi People Index

 

After the close of an MPI survey, results are then compiled and analyzed by McBassi to determine:

  • Organizational strengths and weaknesses (broken down by various subunits such as business units, departments, locations, manager groups, etc.)
  • Which specific factors are driving key outcomes (those measured within the survey as well as external measures such as financial results or turnover, when desired by the client)

All MPI results are presented to clients using McBassi’s carefully-designed, clear, graphical, and easy-to-understand reports. What you get is business intelligence and actionable insights – not data dumps!

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